Privacy Policy

Introduction

LeadSaver ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our missed call lead capture service.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

Information We Collect

Personal Information

We may collect the following personal information:

• Name and contact information (email address, phone number)
• Business information (company name, business address)
• Payment information (processed securely through our payment partners)
• Contact information and preferences

Call and Communication Data

Our service collects and processes:

• Phone numbers of callers to your LeadSaver number
• Call timestamps and duration
• Text messages sent and received through our system
• Lead information provided by callers

Technical Information

We automatically collect:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, features used, time spent)
• Log files and analytics data
• Cookies and similar tracking technologies

How We Use Your Information

We use the collected information for the following purposes:

• Service Provision: To provide and maintain our lead capture service
• Communication: To send you notifications, updates, and support messages
• Lead Management: To forward lead information and manage your leads
• Billing: To process payments and manage your subscription
• Support: To provide customer service and technical support
• Improvement: To analyze usage patterns and improve our service
• Legal Compliance: To comply with applicable laws and regulations

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• SMS and communication services
• Data storage and hosting
• Customer support
• Analytics and monitoring

Legal Requirements

We may disclose your information if required by law or in response to:

• Valid legal requests (subpoenas, court orders)
• Government investigations
• Protection of our rights and safety
• Prevention of fraud or security threats

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction.

Data Security

We implement appropriate technical and organizational measures to protect your information:

• Encryption of data in transit and at rest
• Secure data centers with physical and digital security
• Regular security audits and updates
• Access controls and authentication measures
• Employee training on data protection

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Improve our services

When you cancel your account, we will delete or anonymize your personal information within 30 days, except where retention is required by law.

Your Rights and Choices

You have the following rights regarding your personal information:

Access and Portability

You can request access to your personal information and receive a copy in a portable format.

Correction

You can request correction of inaccurate or incomplete information.

Deletion

You can request deletion of your personal information, subject to legal requirements.

Opt-Out

You can opt out of marketing communications and certain data processing activities.

Data Portability

You can request transfer of your data to another service provider.

To exercise these rights, contact us at privacy@leadsaver.com.

Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Analyze website usage and performance
• Provide personalized content and features
• Improve our service and user experience

You can control cookie settings through your browser preferences. However, disabling cookies may affect the functionality of our service.

Third-Party Services

Our service may integrate with third-party services and websites. These services have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies.

Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending you an email notification
• Displaying a notice on our service

Your continued use of our service after changes become effective constitutes acceptance of the updated policy.